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helpdesk tickets lost

helpdesk tickets lost

hi,

all my previous created tickets are not visible anymore, since you switched to the "new" ticket system.

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Re: helpdesk tickets lost

Hi,

Yes, the previous ticket system has been archived.

Please specify what information from the already created tickets you would like to get and I'll provide you with it.

Apologies for inconveniences.

Kind Regards, Irene
   BearDev support team

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Re: helpdesk tickets lost

Hi,

i just wanted to look over all the custom modifications again, to cluster them and report them to my managers.

regards, peter

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Re: helpdesk tickets lost

Peter,

Please specify the Email and I'll send you the custom project details.

Kind Regards, Irene
   BearDev support team

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